Refund policy

Thank you for shopping with SlazyClub, an apparel brand dedicated to providing stylish and high-quality clothing in India. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a hassle-free return policy subject to the following terms and conditions:

1. Return Period:

You have a period of 10 days from the date of delivery to initiate a return for eligible products. After this period, we will not accept any return requests.

2. Eligibility for Return:

To be eligible for a return, the following conditions must be met:

3. Non-Returnable Items:

Certain items are not eligible for return, including but not limited to:

• Undergarments, swimwear for hygienic reasons.
• Products sold as part of clearance or sale events.

4. Return Process:

To initiate a return, please follow these steps:

• Contact our customer support team at returns@slazyclub.com within the return period.
• Provide your order details and the reason for the return.
• Our team will guide you through the return process and provide you with a Unique Return Order number.
• Pack the product securely in its original packaging, including all tags, and the original invoice. We will arrange for a pickup from your location.

6. Refund or Exchange:

Once we receive the returned product and verify its eligibility, we will process the refund or exchange as per your preference:

• Refund: The refund will be issued to the original payment method used during the purchase. Please note that it may take 5-7 business days for the refund to reflect in your account.
• Exchange: If you wish to exchange the product for a different size or colour, we will do our best to accommodate your request, subject to product availability.

7. Damaged or Defective Products:

In the unusual case where you receive a damaged or defective product, please contact our customer support team immediately at contact@slazyclub.com. We will assist you in resolving the issue promptly.

8. Cancellation:

If you wish to cancel an order before it has been shipped, please contact our customer support team at the earliest at contact@slazyclub.com. Once an order is dispatched, it cannot be cancelled.

9. Policy Changes:

SlazyClub reserves the right to modify or update this Return Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.